Global Supply Chain Services

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Situation – an incredibly steep ramp-up in the scale and scope of the Iraq military support contract – LOGCAP – from a spend of $100 mil/year to a run rate of near $8 Billion/year – had overwhelmed unprepared subcontract management & procurement professionals in the field.  The company was at risk of losing the huge contract due to government audit difficulties.

Actions Taken – a multi-faceted plan was formed:

·         Designed and setup a global, Internet based sourcing system to attract qualified candidates from all over the world, experienced in government procurement work, and working in the 3^rd world.

·         Via collaborative team work, developed and documented a new organization structure appropriate to the size, scale and complexity of the operation.

·         Organized a systematic vetting process of phone and in-person interviews, later using additional executive team members to generate ready-to-hire candidates.

·         Collaborated with in-house HR leadership to develop a special on-boarding process appropriate for very senior leadership professionals.

 Results – the procurement organization grew from 300 to over 2,000 people, and with the structure we designed, and leaders we recruited, able to manage the huge project’s procurement (85% of the work was done through subcontractors) effort successfully:

·         Performed hundreds of phone and in-person interviews.

·         On-boarded over 20 director & above procurement executives, 65 senior subcontract management professionals, plus dozens of others.

·         Audit issues were resolved; including disputed charges.

·         In spite of very low fees/margins, the project became profitable